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SmartDoc Parser Privacy Policy

Last Updated: November 29, 2024

This Privacy Policy describes how SmartDoc Parser, a service by our company ("SmartDoc Parser", "we", "us", or "our") collects, uses, and discloses your information when you use our website and services.

Information Collected

We collect information in the following ways:

  • Registration: When you sign up for a SmartDoc Parser account, we collect information such as your email address, username, and password.
  • Usage Data: We collect information about your use of the Site, such as the pages you visit and the time you spend on them.
  • Document Processing: We temporarily process your uploaded documents to provide conversion services, but do not store them permanently.

You may also choose to provide us with additional information, such as your name and contact information.

Information Use

We use the information we collect to:

  • Provide and improve our document processing services
  • Process transactions and manage your account
  • Send you service updates and marketing materials (with your consent)
  • Respond to your inquiries and support requests
  • Analyze service usage to improve performance
  • Ensure security and prevent fraud

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Uploaded documents are processed immediately and deleted from our servers within 24 hours.

Cookies and Tracking

We use cookies to track your use of the Site and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption for data transmission and storage. However, no internet transmission or electronic storage method is 100% secure.

Your Rights

You have the following rights with respect to your information:

  • Access: You can request a copy of the information we hold about you
  • Correction: You can request that we correct any inaccurate information about you
  • Deletion: You can request that we delete your information
  • Restriction of Processing: You can request that we restrict the processing of your information
  • Objection: You can object to the processing of your information
  • Data Portability: You can request your data in a portable format

To exercise any of these rights, please contact us at privacy@smartdocparser.com.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our service after any changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@smartdocparser.com

Address: SmartDoc Parser Inc., 123 Innovation Drive, Tech Valley, CA 94000

Website: smartdocparser.com

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